Dispatch board
Day, week and three-week views, plus an unscheduled queue so new work never gets lost.
ServiceSentry runs dispatch, estimates, invoicing and payments for HVAC, plumbing, electrical and other field-service companies. Your technicians work from their phones, even with no signal.
Office and field work from the same record, so nothing gets re-typed between the estimate, the work and the invoice.
Day, week and three-week views, plus an unscheduled queue so new work never gets lost.
Line-item estimates with parts and labor, sent to the customer as a PDF. Convert an approved estimate into a job.
Notes, parts used, labor entries and a status log on every job, so you can see what happened and when.
One customer list and one parts list, shared by estimates, jobs and invoices.
Techs open their jobs on a phone, add job photos, and keep working offline. Changes sync when they're back in range.
Generate a PDF invoice from the job and record payment against it.
Owner, dispatcher, tech and billing roles, so each person sees the part of the system they use.
Each company gets its own separate workspace: its own customers, jobs, pricing and payment details.
Set up job types for HVAC, plumbing, electrical and whatever else your company does.
Build the estimate with parts and labor and send it to the customer.
Convert it to a job and put it on a tech's day on the dispatch board.
The tech logs parts, labor, notes and photos from the phone.
Send the invoice and record the payment the way the customer pays.
No forced payment processor. Take a card through Stripe, show a Cash App QR code at the door, or record cash and checks on the spot.
ServiceSentry connects to the accounting software you already use, so your bookkeeper isn't re-entering invoices.
Pick the plan that fits your crew. Billed monthly.
Estimate, dispatch, do the work, invoice and get paid, all from one record.
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